Continually improving the service we provide...
Mechanisms for supporting our customers
Newgate Technology is continually working with our customers and suppliers to improve the service we provide. The following represents a number of the mechanisms that we are currently using to provide our support services.
- Telephone Support
- Email Support
- Classroom Training
- Training Manuals
- Support Guides
In addition, for existing customers, we provide a service desk portal available at the following link:
https://www.newgatesupport.co.uk/helpdeskportal/
System Demonstrations
For customers working with Newgate developers, this link provides the instructions to access the Demo environment.